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Return Policy

If you’re looking to return, repair or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 7 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions. 
- Discounted items are final and cannot be returned or exchanged 
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- To initiate a return or exchange, please complete the following steps:
1. Please contact us by e-mail at robin.choo@eaglesgatedistribution.com.sg or by phone at +65 98630717.
2. Bring the product together with the receipt down to No.14 Scotts Road #02-20A Far East Plaza Singapore (228213) for return.
3. Please note that the refund amount will deduct the transaction fee.
CHRONOFORCE Products includes a 2-year warranty and repair work is available. 
Jowissa Products includes a 2-year warranty and repair work is available. 
Leonard Products includes a 1-year warranty and repair work is available at another location. 
WOLF Products do not include repair work, but exchanges and replacements are available due to the nature of this product.